CTT has embarked on a profound transformation of its business, with obvious effects already visible in its results, either through the consolidation of a leadership position in several growth businesses, or through the optimization of the efficiency of its operations.

This transformation process was carried out in a sustainable way, not only on an economic level, but also within the important dimensions of environmental protection, social responsibility and governance model.

The transformation materialized in CTT's business allows the Company to look to the future with confidence regarding its growth perspectives, unlike some of its European peers, due to a business portfolio based on high-potential areas.

REFERENCE IN THE IBERIAN MARKET

Consolidation of a reference position in the Iberian e-commerce market, with an ever-growing presence in the Spanish market.

E-COMMERCE AND DIGITAL REACH OF COMPANIES

Support for the e-commerce activation of national SMEs and for the consolidation of the digital presence of large companies through a wide range of services throughout the e-commerce chain.

INTEGRATED PARTNER OF NATIONAL COMPANIES

Affirmation as an integrated partner of national companies both for mail and associated services, and in the digitalization of their processes, as well as in their customer services and other activities.

PUBLIC SERVICE

Provision of public and financial services to the entire national population, either through Banco CTT or through CTT's Retail network.

REFERENCE IN THE SECTOR AND IN THE COUNTRY

Pursuit of a plan to establish itself as a benchmark company in the sector and in the country in the protection of the environment and the adoption of socially responsible practices.

OPERATIONAL EXCELLENCE

Operational excellence, which translates into both the provision of quality services and an efficient and attractive operation for its investors.